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Thu, Jul 7, 2011

Ideas & Trends

How BeKnown Fits Into The New World of Work

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Now that the dust has settled a little bit with the launch of BeKnown behind us, I wanted to take a step back to provide even more context for why we introduced our own professional networking app on Facebook, and perhaps more importantly, to discuss our intent for BeKnown’s growing user network.

I don’t think anyone would refute the importance of developing a strong professional identity where you can showcase your skills and your work experience, and where you can interact with both current and previous colleagues and professional connections.

It’s what we do naturally as humans – share, connect, engage – something that has only been further facilitated by the Internet. BeKnown is the latest incarnation of this social revolution, and as it continues to evolve, I think it’s important to look not only at where we’re going as an industry, but where social media has been during its brief, but explosive, era.

When Monster looked at the professional networking market, we were able to identify a glaring gap that we felt uniquely positioned to address: a way to connect and engage on one platform, bridging one’s personal and professional networks on the front end without compromising the distinct separation of work and life that users have created on the back end.

Of course, any social platform’s value lies entirely in who’s using it; to that end, we selected Facebook, a platform that’s achieved a level of ubiquity in the lives of everyone from your grandmother to your CEO.  This broad user adoption was key to creating a destination where users can connect not only socially, but professionally – but separately.

We also understand that there’s a line in the sand, and that keeping business and personal identities separate and distinct is not only key to BeKnown’s value, but also a particularly sensitive concern of both job seekers and the employers looking to hire them.  That’s why we built BeKnown the way we did – with entirely separate professional profiles (including the ability to use a distinct, professional profile picture), and details like skills and company connections not offered on Facebook’s personal profiles.

BeKnown is more than a job search or recruiting tool, however – it’s designed for career management and professional networking. It’s also designed for keeping a pulse on companies and industries in a more intuitive and, well, more fun way, by adding features that make professional skills and milestones stand out through endorsements and badges.

With that background, there are a few things that we’ve been hearing from our community; we understand that you can’t succeed in social without listening to the conversation.

That’s why I’d like to provide some additional clarity (and hopefully, peace of mind) about some of the discussions we’ve seen popping up around BeKnown.

3 Facts That Need to BeKnown

We’ve carefully constructed BeKnown to acknowledge, and honor what our users want: a professional online presence that’s distinct and separate from their personal digital footprint.  Here are some facts about BeKnown you should know:

  • BeKnown doesn’t pull or collect social activities, photos or videos from your Facebook profile.
  • While it’s expected that some overlap between Facebook friends and BeKnown connections will likely occur, BeKnown users have complete control to determine with whom, and how much, that overlap exists.
  • Users have complete control over privacy and sharing rights into BeKnown.  BeKnown members can showcase as much or as little of their activity as they feel appropriate completely at their discretion.

However, there are a few instances where we do allow crossover/sharing between Facebook and Beknown; these features were all carefully designed and considered:

  • When you join BeKnown, it’s acknowledged on your Facebook wall.  This was done intentionally to allow users to notify their existing Facebook network that the user has joined a new professional network.  As such, it’s visible only to connections that the user has already established within the Facebook environment, and is not designed to ‘red flag’ you as looking for a new job.Because that’s not what BeKnown is about – nor is it what professional networks before us are about.  BeKnown is a professional network where career-minded professionals can connect and engage, share connections and help one another in their careers. Looking for a job is not the only goal of professional networking and never has been – it’s also about helping others.  But, of course, BeKnown is also a great way to uncover talent (for employers) or a new career opportunity (for users).
  • As you earn badges, you’re earning something to be celebrated and shared. BeKnown badges showcase loyalty and commitment to your current employer.
  • As you receive positive endorsements based on your skills or work experience – this is something you can also choose to share with your BeKnown network and/or your Facebook network, but is also in your control not to share, if you’d prefer.

As you’ll see, BeKnown is a professional network for career-minded pros that want to freely connect and engage online without cluttering up their personal networks. And given our heritage here at Monster, we wanted BeKnown to be not only a professional networking outlet, but also a network for those that are looking for their next career move.

By providing a venue that offers both in a way that’s easy to access, manageable, and distinct, we hope to create a destination for seekers and employers to connect about companies, jobs, skills and redefine – and reshape – the way we think about the new world of work.

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About the Author

Tom Chevalier is a Global Product Manager at Monster and product lead for BeKnown™ – the professional networking app on Facebook. He also contributes to the evolution of Monster’s Career Ad Network and TargetMail products. Prior to joining Monster, Tom was co-founder of PeopleAhead, an early entrant in the professional networking and talent matching industries. Tom earned his MBA at the F.W. Olin Graduate School of Business, graduating with magna cum laude distinction and is an undergrad alum from the University of Massachusetts, Amherst.

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7 Responses to “How BeKnown Fits Into The New World of Work”

  1. avatar
    Donna Svei aka AvidCareerist.com Says:

    Tom,

    When someone is “looking” or might be “looking” that is hot, hot scoop in a lot of corporate cultures. It’s not realistic to expect FB users to purge their friends list of anyone who might know their boss to feel safe using BeKnown.

    Susan Joyce raised this issue recently on her excellent Job-Hunt.org website. I’m a huge fan of BeKnown and Susan called this one right. Please turn the “joined” and “badge” notifications off.

    We’re all learning together as we go about how to best use social media platforms for job search. I expect Monster to continue to be a leader in this space. Showing that you’re willing to incorporate user feedback into your products will go a long ways toward continuing to merit job seekers’ trust with confidences that might directly impact their livelihoods.

    Donna Svei
    http://www.AvidCareerist.com
    @AvidCareerist

    Like or Dislike: Thumb up 2 Thumb down 0

  2. avatar
    Tom Chevalier Says:

    Hi Donna,

    Thank you very much for weighing in on this discussion. Joining BeKnown – or any other professional network – indicates a desire to engage like-minded professionals and to showcase who you are as a professional. True, career discovery and job search are one element of the overall experience, but it is by no means the only part.

    Connecting with your boss on Facebook is always a sensitive endeavor. We’ve heard resounding feedback that the ability to keep professional life separate from social life is important and it’s the reason you do want people to know you’re using BeKnown – it opens a door to your professional side by adding professional networking to your social networking activities on Facebook.

    You bring up a very critical point: Showing that you’re willing to incorporate user feedback into your products will go a long ways toward continuing to merit users’ trust with confidences that might directly impact their livelihoods. We could not agree more! Two weeks into the launch of BeKnown, user feedback continues to be our main focus. And as the BeKnown network continues to grow, we will continue to listen to our member feedback.

    For now, BeKnown members are taking pride in building out their networks, and sharing milestones like acquiring badges with their Facebook friends and Twitter followers. User feedback is paramount to us. And if the community overwhelmingly decides they want certain options, whatever those options may be, we will meet their needs.

    Thank you again for your interest and support and we hope to see you on BeKnown.

    Tom

    Like or Dislike: Thumb up 2 Thumb down 2

  3. avatar
    Alison Doyle, About.com Job Search Guide Says:

    From my perspective, I don’t see any difference between joining LinkedIn or joining BeKnown or BranchOut. They are all focused on professional networking and they all have a job search component.

    Social job searching is part of today’s career landscape and it’s not going to change. So, in this competitive job market, it’s important to take full advantage of the networking tools available so you can take full advantage of your networking connections.

    Joining BeKnown and having a badge on your Facebook wall isn’t any different, as I see it, than being on LinkedIn with your colleagues or your boss and who isn’t? That is, if you’re friends with your boss and you’ve provided them full access to your Facebook page.

    Finally, those who are concerned about their boss viewing a badge on Facebook should be very careful with their privacy settings, with who they are friends with, and should be very careful about even posting on Facebook on company time unless it’s for work-related purposes. And should also be concerned about what they like and just about everything else related to Facebook.

    Alison Doyle
    http://jobsearch.about.com
    @alisondoyle

    Like or Dislike: Thumb up 1 Thumb down 0

  4. avatar
    Alison Green / Ask a Manager Says:

    Honestly, as a manager, if I saw that an employee had suddenly joined BeKnown, I’d take note. And that’s not necessarily a great thing to have happening outside of the employee’s control. (Frankly, the same is true of LinkedIn — if someone is suddenly adding a bunch of recommendations to their profile on LinkedIn or doing a major update, I’m going to wonder.)

    And I don’t think Tom’s response that connecting with your boss online is always sensitive solves the problem. Because people talk, and even if you’re not connected to your boss, and comments like “Hey, I saw something online that made me wondering if Bob is job-searching” are far from unheard of.

    Clearly, BeKnown doesn’t want to deactivate this feature because they want their users spreading the word, and having an auto-post on their wall helps do that. But it’s doing their users a disservice.

    Like or Dislike: Thumb up 2 Thumb down 0

  5. avatar
    Ron Says:

    How many users does BeKnown currently have?

    Like or Dislike: Thumb up 0 Thumb down 0

Trackbacks/Pingbacks

  1. Monster’s BeKnown: What Does It Mean to You? How to Join. - 07. Jul, 2011

    [...] Monster addresses privacy concerns regarding BeKnown here. [...]

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  2. Should You Connect to Your Boss on Professional Networking Sites? | Fat Job - 17. Jul, 2011

    [...] but youremployer has even bigger problems.(Read more about BeKnown’s approach to networking in “How BeKnown Fits into the New World of Work,” by Monsterglobal product manager Tom Chevalier.)What about you? Are you using BeKnown yet? Have [...]

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