Read This: Turning the Page on Employee Learning and Development
According to some (terrifying) statistics, in 2002, nearly 90 million adults in the US did not read a single book. That might not have an impact on you; but it should. I’ll put it another way. Those are our employees. Those are our managers. Those are the unemployed who so desperately want to find jobs. Compared to other learning activities, it’s extremely inexpensive. If you purchase a book for $20, and you get one really good idea you can use to enrich your career, then you got a really great deal. While seminars and training programs can cost hundreds of dollars, reading has a relatively high ROI.
Continue reading...Expect the Best: Getting the Most From Your People
Saturday, July 3, 2010
I hit a session Tuesday morning at SHRM10 called “Strategic Planning for Maximum Performance” that I didn’t think would get me very far as a post. While I had some good tweets and sound bytes from Art Jackson, “The Human Performance Facilitator,” I didn’t catch anything that was especially groundbreaking for me. But then I started thinking about what I’d heard and how I felt about it, and there was some positive and encouraging material in there.
Continue reading...Creating A Culture of Engagement: The HR Leader’s New Strategic Role
Tuesday, June 29, 2010
The days start running together when you’re up at seven in the morning after a late night, but I enjoyed the session this morning quite a bit. as I’ve said before, I’m here for the leadership, strategic planing, and culture coverage, and that’s what the session by Tom Roth was all about.
Continue reading...Service: The Universal Language
Tuesday, June 29, 2010
The first session I hit at the SHRM10 conference was titled “The 10 Simple Truths of Service.” I’m a bit of a fanatic when it comes to customer service, so I was intrigued to hear what the speaker, Barbara Glanz, had to say. The basis for the session came from the story of Johnny the Bagger. Johnny was an employee at a small regional grocery store in the Midwest. His efforts to go beyond the ordinary level of customer service inspired a movie and helped his company to win a national award.
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Monday, January 24, 2011
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