
One of the best investments you can make as a manager, executive, or business owner is in making your employees successful. Companies focused on making their employees happy and successful are more innovative, productive and create exceptional customer experiences. Put simply, happy employees make happy customers. A sure way to make your employees successful is to provide them with consistent, direct and real time feedback. It’s also a great way to reinforce a culture of excellent customer service and keep your employees engaged.
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Would you like to engage, grow, and inspire your team members? Doing so requires proactive communication regularly, not just during annual review discussions. Developing star performers requires creating meaningful conversations well before the performance review. A conversation can be powerful and inspiring or flat and dull or somewhere in between. Are your conversations creating engagement, momentum, and inspiring others? Your ability to guide people to see around corners and to read what motivates them will make you a more effective manager, leader, and developer of star performers.
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while we might not be signing offer letters with seven zeroes, we know that, like the Lakers, we can’t do anything but accept the decision, move on and continue to utilize our professionalism and experience to go for the championship with the talent cards we’re dealt. Of course, if you can’t have Kobe Bryant running your floor, here are some articles to help your front office pull together a winning team.
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As organizations increasingly expand across the nation and globe, remote work arrangements have become a common part of day-to-day business. This poses a challenge for managers, who are often left struggling to engage employees they cannot see. In my book The Virtual Manager, I detail the benefits of targeting the Key Drivers of Employee Engagement with initiatives tailored for the remote workforce. Here are a few of my top recommendations:
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A couple years ago, I thought that social media, at least when it came to HR and recruiting, was an online bubble bound to burst quicker than you can say Second Life. After all, HR professionals tend to suffer from stasis, and that’s slowed the growth of social media somewhat, but not the increasing awareness that we’ve got to do something different to really make a difference.
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The future isn’t coming; it’s here. As advances in social media and emerging technologies like cloud computing, mobile media and online recruiting reshape the fundamentals of human capital management, organizations whose own headcount was negatively impacted by the recession have to start thinking more nimbly. Beyond buzzwords lies the new recruiting reality: talent organizations must do more with less.
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If you’re paying attention to the social recruiting conversation, you’re probably already familiar with the concept of talent communities, which have emerged as one of the industry’s hottest topics in 2011. We so often get wrapped up in debating the definition that we often forget to explore the tangible benefits and actionable solutions talent communities represent for HR and recruiting professionals. Creating a talent community can not only help acquire top talent, streamline hiring processes and cut recruiting costs externally, but also functions as a great employee engagement and communications tool.
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Bruce Morton, CMO of Allegis Groups Services, has a unique viewpoint on the changing nature of our global workforce. As Bruce says, our contingent workforce is growing and engaging contingency workers matters more. ”Organizations are realizing that having the best talent is of key importance to their success.” He believes we are moving to a time when companies will ask, “how do you want to engage with us?”
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In recruiting, like real estate, success comes down to three words: “location, location, location.” Considerations like commuting and relocation have always played a critical role in the recruitment process; with the rise of location-based services like Foursquare, recruiters and talent organizations have a new weapon for winning the war for talent. At the upcoming Talent Net Live (#TNL) event in Chicago, I’ll be partnering with Craig Fisher to speak about the use of these location-based social media tools, providing some background and examples of location based best practices and how these emerging technologies can be effectively integrated into the hiring process and your current HR strategies.
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January 30, 2012
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